Public Storage
Public Storage's app offers a convenient way to manage self-storage, prioritize easy access and contactless services.
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About this app
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The Public Storage app simplifies self-storage with features like contactless gate access, bill payment, and account management—all from your phone.
Technical Analysis ▾
Pros
- + Contactless access to storage units
- + Easy bill payment and AutoPay options
- + User-friendly interface
- + Quick customer support
- + Free to download and use
Cons
- − Limited to Public Storage locations
- − No advanced features compared to competitors
- − Occasional app glitches reported by users
- − Customer service may have long wait times
- − Some features may require internet connectivity
Best For
This app is ideal for Public Storage customers who value convenience and quick access to their storage units.
Alternatives
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Consider alternatives like Extra Space Storage or CubeSmart for more robust features and broader location coverage.
Availability and pricing may change. We may earn a commission when you install through our links.
Expert Review ▾
The Public Storage app excels in providing a storage experience. With contactless access, users can simply tap their phones at gates and doors, making each visit faster and more convenient. The app also allows for easy bill payments, with AutoPay options ensuring you never miss a due date.
While the app is generally user-friendly, some users have reported glitches, which can disrupt the experience. customer service responsiveness can vary, with some users experiencing longer wait times for support. It's important to keep this in mind if you encounter issues.
Unlike competitors such as Extra Space Storage, which offer more advanced app features, Public Storage focuses on simplicity. This makes it a great choice for users seeking basic functionality without the bells and whistles. For those who frequently self-storage, the app's ease of use and contactless features are a game changer, but it may not satisfy users looking for comprehensive management tools.
According to the app's page, it has been downloaded over 100,000 times, reflecting its popularity among users. While it’s existing Public Storage customers, those seeking a wider range of features may want to explore other options.
What Users Say
Users appreciate the app's convenience, though some mention issues with customer support and occasional app performance problems.
